Turnbull Toyota Testimonials

A Few Words From Our Guests

Turnbull Toyota; past, present and future. We've looked after our guests in the past, we are committed to our guests here and now, and will continue to look after our guests well into the future. Our testimonials and feedback are proof of our commitment to you.

We love to receive guest feedback so please don’t hesitate to contact us to let you know about your experience.

New Vehicle Sales 1

The time and sincerity given by the staff both prepurchase and at pick up of the new car. Everything was clearly explained and valuable assistance given which covered all aspects pre and post drive away. Excellent communication and listening skills. Created a relaxed, enjoyable and caring atmosphere. Contact maintained as to status of delivery. Time spent going through all aspects of car operation and assistance in setting bluetooth and radio settings, as well as clear instruction in all relevant functions. As an almost complete novice in all things electronic, I found the time and explanations given to be invaluable and very much appreciated.

Sheryle McKenzie - Bennison, VIC
November 2016

New Vehicle Sales 1

I was dealing with Jenna Beatson. She was friendly and was very knowledgeable on the Hilux as she owns one herself. She made me feel very relaxed and at ease as buying a new car for that amount of money sometimes isn't the easiest decision. I have been to other dealers before where they would not even come out and see me, let alone offer a test drive. Jenna was out straight away and told me everything there was to know and offered me a test drive, a luxury I had not had at other dealers. I would recommend Turnbulls, and to ask for Jenna.

Ben Walton - Sale, VIC
October 2016

New Vehicle Sales 1

Easy to deal with, nothing was a problem and the Landcruiser is amazing. Mick came and saw us at our work to sign the paperwork because we couldn't get away - it was great. When we went to pick up the Landcruiser, it was waiting in the showroom for us with Congratulations on a stand.

Geoffrey Mynard - Clydebank, VIC
September 2016


After purchasing 4 vehicles, the back up service and friendly staff are their best assets. They kept us well informed as to the vehicles progress and were very easy to talk to.

Graeme Lord - Dawson, VIC
October 2016

 

Mick and his customer service went above and beyond. He is not your typical car salesman! The  vehicle arrived within 3 days - I was so excited!

- Melyssa McLennan - Stratford, VIC

I had a very enthusiastic salesman who did everything in his power to help me. He rang to make sure I got what I wanted beforehand. He sounded disappointed when he couldn't deliver the colour I wanted in the time frame originally predicted. Cameron came over to Maffra to pick me up so that I didn't need to organise anyone else. There was a bow on the back of the car on presentation. He even surprised me with a small gift in the console when he realised it was my birthday.

Lori Murray - Maffra, VIC
October   2016

I found the service from Linda was exceptional. She sourced a car promptly, listened to what we wanted v’s needed. Organised delivery and changeover with no problems. We were expecting it to take longer before we received our vehicle.

Juliet Rumpit - Berowra, NSW
November 2016


The sales staff were a pleasure to deal with. Prompt return of phone calls and friendly.

Anthony King - Stratford, VIC
November 2016

The staff were extremely helpful and made my first brand new car buying experience extremely easy and stress free. Jenna Beatson and David Garrett were friendly and helpful whilst I decided what sort of car to buy and in regards to finance options. Jenna was very easy to relate to and made a special effort to deliver my new Hilux an hour and a half away from the dealership. She was always ready to answer any questions I had and would follow everything up with a phone call. Another dealership I had dealt with failed to do any follow up after I enquired about car prices so I was very happy that Jenna kept in contact.

Hannah Campbell - Glenfalloch, VIC
October 2016

New Vehicle Sales 4

Tim Ebeyer - Melwood, VIC
November 2016

New Vehicle Sales 4

Jackie Donchi - Alberton West, VIC
October 2016

New Vehicle Sales 4

Pam Strous - Heyfield, VIC
October 2016

All staff at the dealership were very welcoming without any high pressure sales tactics. Easy to deal with and the vehicle was ready to go, presented immaculately and all functions explained effectively.

- David Andrews - Glenmaggie, VIC

The honesty of the sales team. No beating around the bush. Good honest answers. Kept me up to date with progress. Flexible and available after hours. Velvet roped off section with signage saying Congrats on the new Toyota was a great touch.

Adam Burnett - Warragul, VIC
September 2016

Great and friendly customer service. Team knows their stuff and were very well informed. Was ready a day early and in beautiful presentation.

Renee Taylor - Longford, VIC
August 2016

They were able to deliver on the price I required (due to my budget), arrange the car quickly, deliver the car to my home and importantly, were helpful without being pushy.

Rebecca Meadley - Leongatha South, VIC
August 2016